We answer your restaurant's Google reviews in your voice. First 3 clients try 14 days free.
We draft a reply for every new review, you approve it by email in a minute, and your profile stops looking ignored. No calls, no Google password, and nothing posts without your OK.
Founding offer: no card needed. In return, we ask for your honest feedback, good or bad, which we may quote with a note that the pilot was free. $99/mo per location after, only if you continue.
"Grouper sandwich was excellent and our server Dana was great with the kids. Only downside was a 25-minute wait on a Friday even with a reservation."
Thanks for bringing the family in! We'll pass your kind words on to Dana, and we're glad the grouper hit the spot. You're right about Friday; a 25-minute wait with a reservation isn't the experience we want. We're adjusting how we pace weekend seating. Next time, ask for me and I'll make sure your table is ready. – Maria, owner
Not ready to pay? Get a free sample reply first.
Tell us your restaurant and we will write replies to a few of your recent Google reviews and point out which unanswered ones matter most. Free, by email, no login needed.
Three steps. Zero headaches.
We handle the review-response work in the background. You stay in control with approval batches that are easy to review and skip when needed.
We check reviews on an agreed rhythm
RepstackHQ reviews your Google Business Profile on the agreed service rhythm and queues new reviews for the right next step: draft, approve, skip, or escalate.
We draft responses in your voice
We learn your tone, your business, and how you handle praise or complaints. Drafts are written to sound like your operation, not a generic template.
You approve in minutes - we post
Review, tweak if you want, hit approve. We post approved replies to Google on the agreed handling rhythm for your plan.
A fresh public review appears on the profile and gets queued for the right next step.
The reply is written in the business voice, with sensitive issues flagged instead of answered casually.
You approve, request a tweak, skip the reply, or escalate. You stay in control.
Only approved responses are posted publicly. Nothing goes live without sign-off.
A local founder, not a call center.
Clifford Paulenka, founder
I run RepstackHQ from Royal Palm Beach and work with restaurants across Palm Beach County. I write and check every reply myself before it goes to you for approval.
Questions? Call or text 561-313-4883 or email hello@repstackhq.com.
RepstackHQ is a brand of Repstack Media LLC.
From restaurants we work with
Simple, transparent pricing.
Try it for 14 days, then continue at $99/mo only if it is worth it. Every reply still needs your approval.
A few draft replies to your real reviews, by email.
For our first 3 clients: try approval batches before a monthly plan. In return, we ask for your honest feedback, good or bad, which we may quote with a note that the pilot was free.
Best when you want every new review answered, approval-first, after the pilot.
Per location. Ongoing Google review replies for your restaurant, approved by you before anything posts.
- 1 Google Business Profile
- Replies drafted in your voice for new reviews
- Approval-first workflow by email
- Sensitive-review escalation
- Monthly review summary
- Email support
- Cancel anytime by email
No card needed. In return, we ask for your honest feedback, good or bad, which we may quote with a note that the pilot was free. If you continue, it's $99/mo per location; if it's not working, you owe nothing. Monthly plans cancel anytime (refund policy).
Everything you need to know.
Straight answers to the questions we hear most.
Do I lose control of my Google profile?
No. Your restaurant stays the owner of its Google Business Profile, and you can remove our access anytime in Google settings. If we post approved replies for you, we use that access only for the review replies you have approved.
What if I don't like a response?
You approve every reply before it posts to your restaurant's Google profile. Skip it, or tell us what to change, like a dish name, a manager's sign-off, or the tone, and we revise the draft. Nothing goes to Google without your OK.
What happens with sensitive or legal reviews?
Reviews about food safety, allergic reactions, injuries, staff conduct, threats, or possible legal claims are flagged and sent to you first. We never reply to those without your explicit approval, and they are never auto-answered.
How do you make responses sound like me?
During onboarding you answer 5 quick questions about your restaurant: your tone, the phrases you use, and how you handle complaints about wait times, orders, or service. After a few batches, the replies get even closer to how you would write them.
What happens after the pilot?
For our first 3 clients, the 14-day pilot is free, with no card needed. In return, we ask for your honest feedback, good or bad, which we may quote with a note that the pilot was free. If you continue, it's $99/month per location. If you stop after the pilot, you owe nothing.
Can I cancel anytime?
Yes. Cancel anytime by emailing hello@repstackhq.com, and your restaurant won't be billed for the next month. There are no partial refunds for a month already started. See our Refund Policy.
Do you work with restaurants beyond full-service dining, like cafes, bars, and multi-location groups?
Yes. Cafes, bars, quick-service spots, and multi-location groups across Palm Beach County get the same approval-first Google review replies written in your voice. Start with a free sample reply or, for the first 3 clients, a free 14-day pilot; then $99/month per location if you continue.
Can I email my Google profile instead of using the form?
Yes. Send your restaurant's Google Business Profile link to hello@repstackhq.com and we'll point out which unanswered reviews matter most.
Practical guides for businesses checking their Google review gap.
These pages answer common review-response questions and give search visitors a useful next step before they request a free sample reply.
A hub for examples, sample readout help, and review-response basics.
High intentGoogle review management for restaurants →Review-response management for restaurants without a dashboard to babysit.
Trust gapWhy unanswered reviews hurt trust →How silence on Google can affect first impressions before a customer calls.
RestaurantsRestaurant review response examples →Warm, practical reply patterns for dining, service, and hospitality reviews.
Sample readout exampleRestaurant sample readout example →An anonymous look at response gaps, competitor activity, and first fixes.
Risk reviewHow to respond to a one-star review →A careful framework for high-emotion reviews that should not be handled casually.
Focused review response workflows for local operators.
Start with the page closest to your business, then request a free sample reply when you want the response gap reviewed.
For owners, GMs, cafes, bars, and hospitality teams.
Local serviceLocal business review response service →For businesses where Google trust influences calls, bookings, and visits.
SensitiveMedical office review response service →For offices that need careful escalation around privacy-sensitive reviews.
Personal serviceSalon review response service →For appointment-based businesses where tone and warmth matter.
Palm Beach area pages for local searchers.
RepstackHQ is based in Palm Beach County and serves local businesses remotely across the U.S. and Canada.
Review response help for West Palm Beach businesses.
County pagePalm Beach County →Local reputation support from a Palm Beach County based service.
Local pageBoca Raton →Approval-first Google review replies for Boca Raton operators.
Local pageDelray Beach →Review response help for Delray restaurants and local businesses.
Local pageJupiter →Google review response service for Jupiter-area businesses.
Let your reviews get answered this week.
Our first 3 clients get a free 14-day pilot. Or get a free sample reply first.